Employment Support – Disability (Kensington & Chelsea)

The Balance Employment Support Team has vast experience of both supporting people with learning disabilities into work and also working with employers to ensure candidates we put forward for jobs are matched with the skills they require.

We believe in the right job, not any job, for the people we support.

Our Support

The service helped me to find a job which I really enjoy and it has made a big difference to my lifeYou can be referred by a parent, carer or someone else who knows you, Community Learning Disability Team worker, or another health and social care professional. Please use our referral form.

Here are some of the ways we provide support:

  • One to one sessions with your Employment Consultant
  • Create a person centred action plan into work
  • Help you match up your work skills to a job and enrol for courses if you need extra training
  • Give you advice about how you can be better off in work than on benefits
  • Write a C.V. and fill in application forms
  • Contact employers on your behalf
  • Weekly job club where you can get advice and support in applying for jobs
  • Set up ‘work trials’ where you get the chance to try out a job instead of an interview
  • Support you in the workplace for the first few weeks of your new job
  • Assess whether you need longer term support in the workplace and how you may be able access funding
  • We will continue to provide advice and guidance to you and your employer whilst you are in work

To be eligible for this support, our general criteria is that you have a learning disability and received a Statement of Special Educational need when you were at school, but you will need to check with the team for eligibility for our individual employment support projects.


Toby is a young adult with Autism. He was referred to Balance on the recommendation of the Community Learning Disability Team, Toby and his mum wanted Balance support to access paid employment after he had completed a supported internship.

Mum and Toby regularly visited Balance to complete profiling sessions. These meetings are to identify his employment interests. We discussed back of house admin and the potential to explore Marks and Spencer’s recruitment.

A visit was arranged with the head of HR and the Commercial  & Operations manager. During the meeting we discussed Toby’s disability, his skills and potential roles for him within the flagship store on Oxford Street. We were delighted when Toby was offered a position, 3 days a week.

He started his job just before the Christmas period in 2019. Toby’s role began with unboxing deliverers in order to put the shop floor, he also works in the warehouse as well as the press room, this gives him an opportunity to work in different departments and gain valuable skills.

His manager at the press room commented,

We are constantly commenting between ourselves how we have seen Toby grow, just in our slot alone.  We have a frequent flow of visitors into the showroom, both head office staff and external guests and I make sure he is always introduced.  He is always confident when meeting new people and never shies away.

Toby’s confidence and skills have continued to grow in M&S, Balance provided initial travel training and in work support. Toby now travels to work independently; he loves his job and his responsibilities and enjoys spending his wages on day trips.

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